If you notice an unsafe condition at a Colonial Pipeline facility or on one of our right-of-ways, please call 1-800-926-2728. This phone is answered 24/7. 

Should you observe or witness an emergency, please also call 9-1-1.

Call Before You Dig

Building a new fence or installing a swimming pool in your back yard? Is the local utility running new underground lines in your neighborhood? Be sure to call “8-1-1” before you dig near a pipeline right of way to prevent accidents and ensure safety.

Safety First

Colonial Pipeline Company is committed to safety and environmental stewardship across all of our operations. This philosophy is fundamental to the success of our business. Please visit our Safety & Environment page to learn more about our operating principles.